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All Tropical Software Support

Upgrade vs. Updates

These have slightly different meanings in the software world.Updates include the small changes, minor bug fixes and occasionally new features. These are usually free.
Upgrades refer to major new releases that may contain many changes, more serious bug fixes, and usiually many new features. These are usually paid upgrades.

Updates

Tropical Software had a very generous policy of free updates for customers for some time. These may be installed using our "Check for Updates" feature.

Upgrade Policy

Upgrades are major releases, like the upgrade from iAddressX 3 tp iAddressX 4. We are also currently offering 32-bit TopXNotes 2 to all customers at the reduced price of $29.95.

TopXNotes 2.0.0

TopXNotes 2.0.0 Version is still a perfectly safe 32-bit app, meaning you will get a warning from Apple that this app is not "optimized" for macOS 10.13 (High Sierra.) You can ignore the warning. We are working on a 64-bit app but it will be a nearly complete rewrite. The rewrite will be available through our Check for Update, the Apple Mac App Store and our own Tropical Mac App Store when available.
Click TopXNotes 2.0.0 Version Info to read more

Tropical Support Goals

Tropical Software is dedicated to helping you increase productivity on macOS iPadOS, and iOS. We are also now hard at work on new products for the Apple touch devices and Mac that will take advantage of the latest capabilities. One of our goals in product development is to continue upgrading to take advantage of Apple's latest products and capabilities.

Tropical Software prides itself on the useability of its products. We also understand that our ideas about how to enhance productivity might not always be the same as yours. If you need some assistance or have suggestions for improving our products, or new products you think might work well with our existing products, we want to hear from you.

System Requirements

TopXNotes Macintosh System Requirements

TopXNotes requires macOS 10.6.8 (Snow ) through macOS 10.14 (Mojave). Read more here

2Remember Macintosh System Requirements

Apple requires Mac OS X 10.6. Snow Leopard or higher for the Apple Mac App Store version of 2Remember.

Kitchen Timer Macintosh System Requirements

Apple requires Mac OS X 10.6. (Snow Leopard) or higher for the Apple Mac App Store version of Kitchen Timer.

iAddressX Macintosh System Requirements

Apple requires macOS 10.7.5 (Lion) or higher for either the Apple Mac App Store or Tropical Store version of iAddressX.

Future Products for Apple touch devices

Tropical Software was the first developer to move notes from the Mac to the iPod, and is now bringing similar functionality to the Apple touch devices including iPhone, iPad and iPod touch. Please recognize that while most applications designed for iPhone and iPod touch will work on iPad, Apple is constantly changing guidelines and APIs for all of its products. We will make every effort to take advantage of Apple's latest technologies.

Have Any Other Questions Or Feedbacks?

Tell us about any questions or feedback and help Tropical Softwares can provide for you.